Shipping Policy

Last Updated: June 6, 2025

At Sauk Se, we are committed to delivering your products efficiently and securely across India. Please review our shipping policy below for details on delivery times, methods, and other important information.

1. Shipping Coverage

We proudly offer shipping services to all locations across India.

2. Shipping Methods and Timelines

a. Surface Shipping (Standard Delivery)

  • Processing Time: Once your order is placed, it will take 2 working days for us to process and dispatch your order.
  • Delivery Time: After dispatch, delivery typically takes an additional 4 to 5 working days.
  • Total Estimated Time: Approximately 6 to 7 working days from order placement to delivery.

b. Express Shipping (Air Shipping)

  • Processing Time: Orders placed with Express Shipping will be processed and dispatched on the next working day.
  • Delivery Time: After dispatch, delivery typically takes an additional 2 to 3 working days.
  • Total Estimated Time: Approximately 3 to 4 working days from order placement to delivery.

3. Working Days & Holidays

Please note that our processing and delivery times are based on working days. Our operations are typically active from Monday to Saturday.

  • We are OFF on Sundays and major public holidays. Orders placed on Sundays or public holidays will be processed on the next working day.

4. Shipping Charges

Shipping charges, if any, will be calculated and displayed at the time of checkout based on your chosen shipping method, delivery location, and order value. We may offer free shipping promotions from time to time, which will be clearly communicated on our Website.

5. Order Tracking

Once your order is dispatched, we will send you a shipping confirmation email with a tracking number and a link to track your package's journey. You can also track your order directly from your account on our Website.

6. Important Considerations

  • Accurate Information: Please ensure your shipping address and contact details are accurate and complete to avoid delivery delays. We will not be responsible for delays or non-delivery due to incorrect information provided by you.
  • Unforeseen Delays: While we strive for timely deliveries, please understand that unforeseen circumstances such as extreme weather conditions, natural calamities, political unrest, logistics issues, or other external factors beyond our control may cause delays. In such cases, we will keep you informed and work to resolve the issue as quickly as possible.
  • Delivery Attempts: Our courier partners will usually make multiple attempts to deliver your package. If delivery is unsuccessful after multiple attempts, the package may be returned to us, and additional shipping charges may apply for re-delivery.

7. Contact Us

If you have any questions about your order's shipping or delivery, please don't hesitate to contact our customer support team:

Thank you for shopping with Sauk Se!

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